Change Management, Lesson Two

JennineGriffo

By Jennine Griffo, Continuous Improvement Coordinator with the State Auditor’s Office

 

Have you ever attending a training at work only to find you are expected to adopt the new technique next week? Chances are this has happened to you — how did it go? Were you and your co-workers motivated for a while, then less so as the new way slowly faded into memory and the status quo returned? Or maybe you and your co-workers skeptically eyed one another during the training, afterward marching in line to toss your materials in the circular file. Either way, the spectacular results the training promised were dulled by the daily weight of office drudgery.

Contrast this with the enthusiasm and excitement we feel when purchasing the newest iPhone or other tech gadget—the thrill of a new car or a bigger, better TV with which to watch the newest season of that hot new show. In our personal lives, we change all the time, and what’s more, we often crave and relish that change. What’s the difference between the way change feels at work and at home? In our personal lives, marketers understand what motivates us and spend their time trying to sell us those nice new products. At work … not so much. Continue reading

Inside the Auditor’s request for funding for additional accountability audits

The Office of the Washington State Auditor has asked the Legislature for $700,000 to pay for more accountability audits of state agencies, one of Auditor Pat McCarthy’s initiatives to increase transparency and accountability in government. You can read the full request here.

State agencies routinely are subject to audits of all kinds, including regular reviews of their financial statements. This Office issues more than 2,000 audits a year of all kinds of governments, from the smallest school districts to the largest ports to state agencies. Continue reading